Return Policy



Contact Information

If you're dissatisfied with your purchase, please reach out to us for assistance:


General Return Policy

We strive to ensure your satisfaction with every purchase. While returns are generally not accepted, we do understand that exceptional situations may arise. In such cases, decisions on returns will be made at the discretion of our management.

Authorized Returns

If your return is authorized, please note the following terms:

  • A 20% restocking fee will be applied to the returned item(s)

Defective or Incorrect Items

If you receive a defective product or an item of the incorrect size, you may exchange it under the following conditions:

  • The item must be unopened and unused.

  • The exchange must be initiated within 14 days from the date of purchase.

Store Credit Option

In lieu of an authorized refund/return or exchange, you may have the option to receive store credit. Store credit has the following benefits:

  • It doesn't expire and can be used for purchasing retail items at the Charge Fit Shop.

  • Please note that store credit cannot be applied to membership dues or special event reservations.

We are committed to finding solutions that work for both you and our business. Please contact us with any concerns or inquiries regarding returns. We appreciate your support and value your satisfaction.